Last updated: June 24, 2025
At PokerTracker, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our poker tracking platform and services.
By using our services, you consent to the data practices described in this policy.
Service Provision: To provide and maintain our poker tracking services, calculate statistics, and enable club features.
Account Management: To create and manage your account, authenticate users, and provide customer support.
Communication: To send important notifications, updates, and respond to your inquiries.
Security: To protect against unauthorized access, detect fraud, and ensure platform security.
Improvement: To analyze usage patterns and improve our services and user experience.
When you join a poker club, your game statistics and performance data are visible to other members of that club. This includes your username, game results, and leaderboard position.
We may disclose your information if required by law, court order, or government regulation.
Encryption: All passwords are encrypted using industry-standard hashing algorithms.
Secure Transmission: Data is transmitted over secure HTTPS connections.
Access Controls: Strict access controls limit who can view your personal information.
Regular Updates: We regularly update our security measures and monitor for threats.
Data Backup: Your data is regularly backed up to prevent loss.
Account Data: We retain your account information as long as your account is active.
Game Data: Poker statistics and game history are retained to provide historical analytics.
Inactive Accounts: Accounts inactive for over 2 years may be anonymized or deleted.
Legal Requirements: Some data may be retained longer if required by law.
Access: You can view and download your personal data through your account settings.
Correction: You can update and correct your personal information at any time.
Deletion: You can delete your account and associated data (some statistical data may remain anonymized).
Portability: You can export your game data in a standard format.
Opt-out: You can opt out of non-essential communications and notifications.
Session Cookies: We use cookies to maintain your login session and preferences.
Security: Cookies help protect against unauthorized access and security threats.
No Advertising: We do not use tracking cookies for advertising purposes.
Control: You can manage cookie settings through your browser preferences.
Email Service: We may use third-party email services to send notifications and updates.
Cloud Storage: Data may be stored using reputable cloud service providers with strong security practices.
Analytics: We may use privacy-focused analytics to understand how our service is used.
All third-party services are carefully vetted and bound by strict data protection agreements.
PokerTracker may be used by people around the world. By using our services, you consent to the transfer and processing of your information in accordance with this Privacy Policy, regardless of your location.
Our services are not intended for children under 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected such information, we will take steps to delete it promptly.
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.
We will notify users of significant changes through email or prominent notices on our platform.
Your continued use of our services after changes constitutes acceptance of the updated policy.
If you have questions about this Privacy Policy or our data practices, please contact us:
Email: [email protected]
Subject Line: Privacy Policy Inquiry
Response Time: We aim to respond within 48 hours
This Privacy Policy is designed to comply with applicable privacy laws including GDPR, CCPA, and other regional privacy regulations. We are committed to protecting your privacy rights under all applicable laws.